Brightspeed Internet plans: Top fiber deals for you
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200 Mbps
500 Mbps
1 Gig
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What is Brightspeed?
Brightspeed internet provides fiber-optic and DSL internet in 20 states in the eastern U.S. With no data limits or contracts, plans start at $49/mo., offering speeds of up to 2 GB. This company was established after CenturyLink’s parent company, Lumen Technologies, sold this territory in 2022.
Brightspeed internet rates are competitively compared to other ISPs, as highlighted in the Brightspeed internet reviews section. For instance, Brightspeed’s Fiber 1 Gig plan at $75/mo. is in line with 1 GB deals from Google Fiber and Frontier, and more affordable than comparable plans from AT&T Fiber and Verizon Fios.
Read the full Brightspeed internet review with all these details:
- Best Brightspeed internet plans
- Brightspeed internet plan reviews
- Brightspeed vs. other providers
- Brightspeed internet availability
- Brightspeed customer service
- Brightspeed FAQs
Best Brightspeed Internet plans
The best Brightspeed plans are fiber connections with symmetrical speeds, or equal upload and download speeds, perfect for sending large files or uploading photos and videos. Other Brightspeed areas use copper lines to deliver DSL internet with maximum speeds of 20 Mbps.
Find all the Brightspeed internet plans and equipment costs in the following table.
| Plan | Download speeds | Price* | Equipment |
|---|---|---|---|
| Brightspeed Fiber 200 Mbps | 200 Mbps | $49/mo. | Included |
| Brightspeed Fiber 500 Mbps | 500 Mbps | $65/mo. | Included |
| Brightspeed Fiber 1 Gig | 1 GB | $75/mo. | Included |
| Brightspeed Fiber 2 Gig | 2 GB | $99/mo. | Included |
| Brightspeed Internet | Up to 20 Mbps | $50/mo. | $15/mo. |
Brightspeed internet fees
Overall, Brightspeed has fewer fees compared to many other internet service providers. With no contract required, you avoid early termination fees, and unlimited data means there are no overage charges.
Brightspeed’s fiber internet plans list a $99 installation fee, but it’s frequently waived due to ongoing promotions. Brightspeed fiber plans come with free equipment, including a modem and router. For DSL plans, fees are less predictable, but some may include a $15/mo. equipment fee and a $100 installation charge, depending on your area.
Methodology
We rated the largest internet providers in the U.S. for 2024. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value.
How we reviewed Brightspeed
Our Brightspeed internet reviews give the provider a 3.9 out of 5 based on our scoring formula. The Brightspeed and CenturyLink connection is significant because Brightspeed took over areas previously served by CenturyLink. If you’re familiar with CenturyLink’s internet speeds and service, this can give you an idea of what to expect from Brightspeed.
Brightspeed’s fiber connections, availability and affordability earned it high marks. While fees are minimal with Brightspeed fiber plans, Brightspeed DSL can include installation and equipment charges depending on the area. These factors were included in our weighted ranking to determine the Brightspeed review overall score.
Our Brightspeed internet plan reviews
Brightspeed is great for supporting ultra-connected households and all types of internet activities. The ISP’s fiber deals are a good value and offer long-term pricing with the flexibility of no contracts, similar to other top internet providers.
However, Brightspeed internet reviews in DSL areas may be less satisfactory for medium to heavy internet users. Still, if you need rural internet, Brightspeed offers a dedicated internet connection with unlimited data, which makes it a more attractive choice than satellite internet plans with limited data.
Pros
Fast fiber speeds up to 2 GB (where available).
No contracts or data limits. Frequent free installation offers.
Up to $200 prepaid card on select fiber plans.
Cons
DSL speeds max out at 20 Mbps.
Equipment fees with DSL plans.
Brightspeed Fiber 200 and Fiber 500
Brightspeed fiber plans have free installations and complimentary equipment, which consists of a wireless gateway. Digital voice service can be added to the internet service for $20/mo. if you are interested in a home phone line.
Who fits this plan?
Brightspeed Fiber 200 or 500 plans are great for households with light to medium internet use. You can connect multiple devices at once to your home Wi-Fi without worrying about slowing down other users on your home network. Online gaming, streaming, remote work or school and general web browsing work well with either of these Brightspeed internet plans.
Who doesn’t fit this plan?
Households with 20 or more connected devices are better off getting Brightspeed 1 GB speeds to keep up with the constant demand for high-speed internet and Wi-Fi.
Brightspeed Fiber 1 Gig
One of Brightspeed’s fastest plans is its 1 GB internet option. Perks of this internet deal include free installation and the ability to connect 20 or more devices at once with no lag.
Who fits this plan?
Brightspeed Fiber 1 Gig is for households that are consistently online with many devices. Larger homes with continually connected devices (like wireless security systems) that need a stronger Wi-Fi network are good candidates for 1 GB internet.
Who doesn’t fit this plan?
Smaller homes with modest internet use or few devices do not need 1 GB internet.
Brightspeed Internet (DSL)
DSL plans do not include equipment, but you can rent equipment for $15/mo., purchase the equipment for a one-time fee of $150–200, or provide your own wireless router and modem. Self-installation is free, or a technician installation costs $99.
Who fits this plan?
Brightspeed DSL is best for light internet users. Activities that work best with DSL include general web browsing, email, streaming music or podcasts, and streaming video in standard definition (SD). This plan is good for homes with five or fewer devices since Brightspeed DSL has a max speed of 20 Mbps.
Who doesn’t fit this plan?
Homes with more than five devices, large homes that need broader Wi-Fi coverage and households that do a lot of streaming and gaming are not good candidates for this plan.
Brightspeed vs. other providers
Compare Brightspeed prices and speed with other ISPs in the same market area. Brightspeed’s internet speeds and price put the provider about midway between the cheapest internet and the more expensive plans. Brightspeed fiber service is a solid choice for home internet, but Brightspeed’s copper connections are best for lighter internet use.
| Provider | Speed range | Starting price range* | Connection type |
|---|---|---|---|
| Brightspeed | 10–2,000 Mbps | $49–$99/mo. | Fiber, DSL |
| AT&T Fiber | 300–5,000 Mbps | $65–$255/mo. | Fiber |
| Xfinity | 50–6,000 Mbps | $9.95–$299.95/mo. | Cable |
| T-Mobile 5G Home | 72–245 Mbps | $60/mo. | 5G |
| Hughesnet | 50–100 Mbps | $49.99–$94.99/mo. | Satellite |
Brightspeed internet availability
Brightspeed internet is available in these 20 states: Alabama, Arkansas, Georgia, Illinois, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin.
Brightspeed fiber
Brightspeed fiber is found in portions of all the states within its coverage area. Cities with a larger fiber presence include:
- Charlottesville, VA
- Columbia, MO
- Eutawville, SC
- Fayetteville, NC
- Richmond, VA
- Springfield, MO
- Wake Forest, NC
Brightspeed customer service
- Call 1-833-692-7773 for Brightspeed customer service. To reach customer support, press 2. To reach technical support, press 4.
- Chat online with a Brightspeed customer service representative.
Brightspeed bill pay
- Online: Log in to your online Brightspeed account to pay online.
- App: Pay in the Brightspeed app, available on Google Play or the App Store.
- Phone: Call 1-833-692-7773, then press 2. You will need the phone number associated with your account or your nine-digit account number. A convenience fee of $3.50 will apply.
Brightspeed outages
A Brightspeed outage could be due to a local network issue, a technology issue within your home or a late payment. Use the Brightspeed Troubleshooter to diagnose the source of your outage.
Brightspeed Internet FAQs
How much does Brightspeed cost per month?
Brightspeed fiber costs $49/mo. and includes equipment. Brightspeed copper service, or DSL, starts at $50/mo. and equipment is an additional $15/mo. Brightspeed is less expensive than other ISPs, particularly the $75/mo. gigabit plan.
Can you get out of a Brightspeed contract?
Brightspeed plans do not have contracts. The plans are flexible, and you can end service at any time without paying a penalty or early termination fee (ETF).
Who owns Brightspeed?
A private equity firm called Apollo Global Management owns Brightspeed, and the company’s legal name is Connect Holding II LLC. Previously, Brightspeed was owned by Lumen Technologies, the same parent company of CenturyLink.
How can I speed up Brightspeed internet?
You can get faster internet with Brightspeed by upgrading your plan to a quicker speed tier. Alternatively, try these fixes for slow internet.
This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.
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