Metronet Internet: Fast, affordable fiber internet

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Metronet overview

Metronet is a popular fiber internet provider offering or preparing to offer service in 19 states. Metronet plans start at $34.95/mo. and feature symmetrical upload and download speeds up to 5 GB. The provider offers some of the fastest internet on the market as well as great introductory prices, but there are a few downsides. Read on to discover more about Metronet fiber internet.

Metronet internet pros and cons

Pros

Dedicated fiber-optic connection.
Symmetrical multi-gig speeds.
No contracts or data caps.
Equipment included.

Cons

Limited availability.
Mandatory tech fee.
Prices increase after one and two years.
$4.95 fee for paper bill.

Best Metronet internet plans and prices

Metronet 150: Cheapest fiber plan
Metronet 500 Mbps–1 GB: Best for most households
Metronet 2–5 GB: Fastest fiber internet deals

Best Metronet Internet plans

Download/Upload speeds	Starting price*	Standard rate*
150/150 Mbps	$34.95/mo.	$54.95/mo.
500/500 Mbps	$44.95/mo.	$69.95/mo.
1/1 GB	$49.95/mo.	$89.95/mo.
2/2GB	$69.95/mo.	$119.95/mo.
5/5 GB	$109.95/mo.	$129.95/mo.

Disclaimer

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Price may include autopay and paperless billing discounts. Speeds may vary.

What to know about Metronet internet options

Availability: Plan availability and starting price promotions may vary by location.
Rates: Promotional Metronet rates typically last for one year, though some plans offer three-year price locks. Rates increase after the first year and again after the second, third and fourth year on some plans.
Tech Assure: Metronet charges a mandatory $12.95/mo. Tech Assure fee. This covers all equipment service calls, repairs and replacements, with some restrictions.

Which Metronet fiber internet plan should I get?

Before you select a Metronet home Wi-Fi plan, consider the following:

How do you use the internet? A good internet speed for gaming, streaming and video conferencing starts at 100 Mbps. If you and others in your home do a lot of high-bandwidth activity, you may want to upgrade to a plan of 500 Mbps or higher.
How many devices are connected at the same time? Speeds of 100–500 Mbps can typically accommodate 10 connected devices. Homes with more than 20 devices should consider Metronet’s 1 GB plan or faster.
How much does Metronet internet cost? Metronet plans start at $34.95 per month, but pricing varies by plan and location. Enter your address on Metronet’s website for plans and pricing in your area.

Metronet 150 – Cheapest fiber internet plan

150 Mbps: $34.95/mo.; $44.95 in month 13; $54.95 in month 25.
Installation/equipment: $75 installation fee; no equipment fee.
Other fees: $12/mo. Tech Assure. Save $4.95/mo. by opting out of paper billing.
Best for: Good fiber interne t plan for connecting 10 or fewer devices and basic internet use.

Metronet 500 Mbps–1 GB – Best for most households

500 Mbps: $44.95/mo.; $57.45 in month 13; $69.95 in month 25.
1 GB plan: $49.95/mo.; $59.95 in month 13; $69.95 in month 25; $89.95 in month 37.
Installation/equipment: $75 installation fee; no equipment fee.
Other fees: $12/mo. Tech Assure. Save $4.95/mo. by opting out of paper billing.
Best for: Good home Wi-Fi plans for connected homes with up to 40 connected devices. Suitable for gaming, streaming and browsing on multiple devices at once.

Metronet 2–5 GB – Fastest fiber internet deals

2 GB: $69.95/mo.; $79.95 in month 13; $89.95 in month 25; $104.95 in month 37; $119.95 in month 49.
5 GB: $109.95/mo.; $119.95 in month 13; $129.95 in month 25.
Installation/equipment: $75 installation fee; no equipment fee.
Other fees: $12/mo. Tech Assure. Save $4.95/mo. by opting out of paper billing.
Best for: Best Metronet plans for ultra-connected homes needing multi-gig internet; competitive gaming; 4D or 4K streaming.

Methodology

We rated the largest internet providers in the U.S. for 2025. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value.

How we reviewed Metronet

Metronet received a 3.8 out of 5, with benefits like a fiber-optic connection, internet speeds over 1 GB, unlimited data and no contracts. However, drawbacks to Metronet Wi-Fi include its limited availability, additional fees and regular price increases. In particular, Metronet’s mandatory $12 monthly Tech Assure charge increases the cost of internet up to 30%, which may catch customers expecting a cheap internet bill by surprise.

Metronet vs. other providers

Metronet’s high-speed internet with symmetrical upload and download speeds tops most other providers in speed and starting price. However, Metronet’s fees and price increases may have you paying more than with many of the best internet providers after just one year.

Provider	Speed range	Starting price range*	Connection type
Metronet	150–5,000 Mbps	$34.95–$109.95/mo.	Fiber
AT&T Fiber^♱	300–5,000 Mbps	$55–$245/mo.	Fiber
Spectrum Internet®^♱♱	100–1,000 Mbps	$30–$70/mo.	Cable
T-Mobile 5G Home	87–415 Mbps	$50–$70/mo.	5G

Disclaimers

^♱Price after $10/mo discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. See offer details. Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101. As of 03/20/25.

^♱♱Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Taxes and fees extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2025 Charter Communications, all rights reserved.

Metronet internet coverage areas

Metronet offers limited service in parts of Florida, Illinois, Indiana, Iowa, Kentucky, North Carolina and Virginia. The company is also expanding its footprint to soon offer coverage in another 12 states. Get Metronet internet service near you in the following cities:

Bloomington, IL
Davenport, IA
Des Moines, IA
Fayetteville, NC
Greenville, NC
Lexington, KY
Lafayette, IN
New Bern, NC
Norfolk, VA
Tallahassee, FL

Metronet customer service

Call Metronet customer service at 1-877-407-3224.
Call technical support at 1-844-692-6184.
Chat, submit an inquiry, or find store locations (including their customer service addresses, phone numbers and hours of operations) on the Metronet Support page.

Metronet bill pay

You can access Metronet bill pay via your online account or over the phone.

Pay your Metronet bill online.
Make an automated payment by calling 1-866-517-3712.

Metronet outages

Check for Metronet outages.
Get Metronet outage updates by using your Metronet login to access your account.
If there are no reported outages near you, try these tips on what to do if your Wi-Fi isn’t working.

Metronet Internet FAQs

How much does Metronet cost per month?

Metronet internet service starts at $34.95–$109.95/mo., plus taxes and fees. Metronet’s affordable 1 GB plan is one of the best value offers from the provider, as similar speeds from other internet providers typically cost $80 or more. A Metronet student discount can save you $5–$15/mo.

Can you get out of a Metronet contract?

Metronet plans have no contracts, so you never have to pay an early termination fee.

Who owns Metronet?

Metronet is owned by several private equity firms, including Oak Hill Capital and KKR, according to Dgtl Infra.

How can I speed up Metronet internet?

Speed up your Metronet Wi-Fi using tips for getting faster internet, such as moving closer to the Wi-Fi router or reducing the number of connected devices. You can also have Metronet check and service your equipment for free, as this is included in your monthly Tech Assure charge. If these basic tips don’t work, you may need to upgrade to a faster Metronet fiber internet plan.

This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.

Luke DaughertyAllconnect.com

Luke Daugherty is a freelance writer, editor, and former operations manager. His work covers a wide range of topics, including streaming and internet tech, green energy, and personal finance. His work, bylined and ghostwritten, has appeared in The Balance, CNET, CIO Magazine, Entrepreneur, and more.

Allconnect.com

Hannah Whatley is an editor who enjoys collaborating with writers to offer readers the most relevant, accurate, and up-to-date information for their home purchases. She has previously edited for The Motley Fool, The Modest Wallet, Grammarly, JoinCake.com and SaveOnEnergy.com, gaining expertise in several industries. Hannah has a B.A. in English from Thomas Edison State University. When she isn’t editing, she enjoys studying linguistics and languages.

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