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Optimum plans and packages: Top internet & TV options

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Key takeaways

  • Optimum is a cable and fiber internet service provider offering speeds up to 8 GB. 
  • Optimum internet plans range from $40 to $280/mo., with no contracts or data limits. 
  • Optimum internet is available in 21 states, including coverage in major cities like Brooklyn, NY; Newark, NJ; and Stamford, CT. 
  • Options for internet, TV and mobile bundles start at $120/mo. with Optimum cable.

Optimum internet overview

Optimum offers cable and fiber internet in Arizona, California, Idaho and New York. Though Optimum gets mixed customer service reviews, its prices and plans are a good value, resulting in a 3.8 out of 5 rating from our internet experts. Optimum Wi-Fi plans start at 300 Mbps for $30–$40/mo. and can be bundled with Optimum Mobile or TV service.

Compare all Optimum internet plans and prices

Compare Optimum fiber and cable high-speed internet plans by starting price, speeds and standard rates.

Plan Starting price*Download/Upload SpeedsStandard rate*
Optimum 300$30–$40/mo.300/20 Mbps$50/mo.
Optimum 500$40–$60/mo.500/20 Mbps$70/mo.
Optimum 1 Gig$50–$80/mo.940/35 Mbps$90/mo.
Optimum Fiber 300$40/mo.300/300 Mbps$50/mo.
Optimum Fiber 500$60/mo.500/500 Mbps$70/mo.
Optimum Fiber 1 Gig$70/mo.940/940 Mbps$90/mo.
Optimum Fiber 2 Gig$90/mo.2,000/2,000 Mbps$110/mo.
Optimum Fiber 5 Gig$120/mo.5,000/5,000 Mbps$190/mo. 
Optimum Fiber 8 Gig$280/mo. 8,000/8,000 Mbps$290/mo.
Disclaimer

*Pricing per month for 12 mos. with auto pay, paperless billing and unlimited mobile plan. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address.

Methodology

We rated the largest internet providers in the U.S. for 2025. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value. 

How we reviewed Optimum internet

Optimum home internet earned a solid 3.8 out of 5 on our ranking matrix thanks to features like fiber internet connections, gigabit speeds and customer-friendly perks like no contracts or data caps.

Although fees and customer satisfaction weakened its score, Optimum’s availability and value, compared to other top internet providers, contributed to its relatively high rating. 

Best Optimum internet plans

Since Optimum home internet offers both fiber and cable internet plans, the type of connection and the available upload and download speeds in your area depend on your location. Optimum free installation includes self-install options; professional installation is $100. A complementary gateway is included with all plans. 

Optimum 300, 500 and 1 Gig (cable or fiber) 

Thumbs up
Pros
  • Affordable plans.

  • Fast download speeds.

  • No contracts or data limits.

Thumbs Down
Cons
  • Slower upload speeds.

  • Tech type varies by area.

  • Price increases after 12–24 mos.

Who fits the Optimum 300, 500 or 1 Gig plans? These Optimum Wi-Fi internet plans provide reliable download speeds for most household internet needs, supporting simultaneous streaming and gaming on multiple devices.

Who doesn’t fit the Optimum 300, 500 or 1 Gig plans? Households connecting dozens of devices could have buffering issues, unless they employ device prioritization.

A note on Optimum’s cable vs. fiber areas: The Optimum cable internet price tiers are similar to fiber. So if you’re wondering, “Why is my Optimum Wi-Fi so slow,” switching to fiber (where available) is key for faster upload speeds and a more secure connection. However, if you have an Optimum cable TV bundle, upgrading to fiber means you will lose access to cable TV — and once you switch to fiber, you cannot revert back to a cable connection.

Optimum Fiber 2, 5 and 8 Gig

Thumbs up
Pros
  • Fastest download and upload fiber speeds can virtually eliminate buffering.

  • Virtually no buffering.

Thumbs Down
Cons
  • Monthly costs over $100.

  • Limited availability.

Who fits the Optimum 2, 5 or 8 Gig plans? Optimum Fiber multi-gig plans are a good value if you consistently perform online activities that need uninterrupted, super-fast uploading power. Competitive gamers or those who stream live on platforms like Twitch or Instagram will enjoy the fastest Optimum fiber plans.

Who doesn’t fit the Optimum 2, 5 or 8 Gig plans? Average households with fewer than 30–40 devices connected simultaneously won’t need these plans. Unless you’re carrying out activities like live streaming, high-level gaming, content creation or large file uploads or transfers, save money by using a plan with speeds of 1 GB or less.

Optimum cable bundles

Searching for “the best TV and internet deals near me”? Discover Optimum packages that include cable TV and internet bundles starting at $65/mo. Bundle rates are displayed for various speed and TV combinations, though rates may vary based on your location.

PlanStarting price*No. of channelsInternet speed
Internet 300 + Basic TV (cable)$98.06/mo.50+300 Mbps
Internet 500 + Value TV (cable)$172.71/mo.125+500 Mbps
Internet Gig + Select TV (cable)$199.69/mo.200+1 GB
300 Mbps Fiber Internet + Entertainment TV w/ Stream Box $65/mo.80+300 Mbps
500 Mbps Fiber Internet + Extra TV w/ Stream Box$145.06/mo.125+500 Mbps
1 Gig Fiber Internet + Everything TV w/ Stream Box$212.96/mo.200+1 GB
Disclaimer

*Pricing per month for 12 mos. with auto pay, paperless billing and unlimited mobile plan. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address.

Optimum offers different TV options depending on the region. 

In cable areas, you will find packages like Basic, Value, Select or Premier TV. 

  • Basic: Local channels, popular networks.
  • Value: Adds ESPN, Fox and more.
  • Select: Adds NFL Network, Disney Jr and more. 
  • Premier: The top sports and premium movie networks. 

Fiber areas have Entertainment, Extra or Everything TV with the Stream Box. 

  • Entertainment TV: AMC, Nickelodeon, Discovery, Food Network and more.
  • Extra TV: Adds news and family channels like Disney, Bravo and ESPN.
  • Everything TV: Adds sports channels including NBA TV, CBS Sports Network and Big 10.

Optimum mobile and internet bundles

Compared to other internet deals, Optimum internet speed and pricing are on par with other ISPs.

  • $15 per line for 1 GB data.
  • $25 per line for 3 GB data.
  • $45 per line for 20 GB data.
  • $55 per line for 50 GB data.

Optimum vs. other internet providers

If you want TV service, Optimum packages include cable TV and internet bundles ranging from $120 to $200/mo. In contrast, AT&T, T-Mobile and CenturyLink do not offer cable TV but provide options for satellite TV with DISH or DIRECTV, with plans starting at $84.99/month.

Provider Speed rangeStarting price range*Connection type
Optimum 300–8,000 Mbps$40–$280/mo.Cable, Fiber
AT&T Fiber300–5,000 Mbps$55–$245/mo.Fiber
T-Mobile 5G Homeup to 245 Mbps$50/mo. 5G
CenturyLink♱♱100–940 Mbps$55–$75/mo. Fiber, DSL
Disclaimer

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Price may include autopay and paperless billing discounts. Speeds may vary.

Price after $10/mo discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. See offer details. Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info, go to www.att.com/speed101. As of 03/20/25.

♱♱Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply. Rate excludes CTL Fee not to exceed $1.50/mo./line.

Optimum internet coverage and availability

Optimum has coverage in the following 21 states:

Arizona
Arkansas
California
Connecticut
Idaho
Kansas
Kentucky
Louisiana
Mississippi
Missouri
Nevada
New Jersey
New Mexico
New York
North Carolina
Ohio
Oklahoma
Pennsylvania
Texas
Virginia
West Virginia

8 Gig Fiber Internet only reaches parts of Connecticut, New Jersey and New York. Primary cities with Optimum coverage include Greenville, NC; New York, NY; Brooklyn, NY; Allentown, NJ; Newark, NJ; Baytown, TX; Lubbock, TX; Flagstaff, AZ; Kingman, AZ; Chagrin Falls, OH; Marietta, OH; Greenwich, CT; Fairfield, CT; and Stamford, CT.

Optimum customer service

In the annual ACSI rankings, Optimum fiber internet scored 66/100, while its cable service received a score of 63/100. Both scores are below average compared to other leading internet providers.

Contact Optimum customer service

  • Use this map to check for Optimum internet outages in your area.
  • Find assistance troubleshooting Optimum internet issues here.
  • The Optimum customer service number varies by region:
    • Bronx, Brooklyn and Westchester, NY: 718-860-3514.
    • Nassau and Suffolk Counties, NY: 631-393-0637.
    • Connecticut: 203-870-2583.
    • Hendersonville and West Jefferson, NC: 877-491-0050.
    • New Jersey and Pennsylvania: 973-230-6048.
    • All other areas: 877-694-9474.

How to pay your Optimum bill

  • My Optimum bill pay online: Pay on the My Optimum app or sign up for autopay in your Optimum account
  • Pay by phone: Call 1-866-213-7456.     
  • Pay at a retail store: Optimum bill pay accepts cash, check, money order, debit or credit card at an Optimum store near you
  • Pay by mail: Send a check or money order with your statement and account number to Optimum, P.O. Box 70340. Philadelphia, PA, 19176-0340.
  • Pay in the My Optimum app: Download from the App Store or Google Play.

Optimum internet FAQs

How much does Optimum internet cost?

Optimum internet starting cost is between $40–$280/mo., depending on speed. The median Optimum fiber plan is $80/mo. for up to 940 Mbps (not counting Optimum’s limited availability 8 GB plan). Compared to other cable and fiber ISPs, Optimum’s starting price and equipment rental fees are average.

How can I cancel Optimum service?

Cancel your Optimum service by calling your area’s regional customer support number, listed under the Optimum customer service section on this page.

Who owns Optimum?

Optimum has been owned by Altice USA since 2015. Optimum was previously sold under the Suddenlink brand name.

How do I change my Optimum Wi-Fi password?

Go to optimum.net/router to change your Wi-Fi password. You will be prompted to enter your Optimum login to your Optimum account first. Find the full Optimum Smart Router Connection Guide here.

Does Optimum internet add on additional fees?

You may be charged for professional installation if you opt out of the free self-installation option. Optimum provides a free gateway and one free Wi-Fi extender.

This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.

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Lisa IscrupeAllconnect.com

Lisa Iscrupe is a senior writer helping readers understand the complexities of broadband, internet and other home services, including energy and renewable products. Her work appears on SaveOnEnergy.com and CNET.com, with national sources such as CNN, The Daily MBA and The Media Bulletin referencing her articles.

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Hannah WhatleyAllconnect.com

Hannah Whatley is an editor who enjoys collaborating with writers to offer readers the most relevant, accurate, and up-to-date information for their home purchases. She has previously edited for The Motley Fool, The Modest Wallet, Grammarly, JoinCake.com and SaveOnEnergy.com, gaining expertise in several industries. Hannah has a B.A. in English from Thomas Edison State University. When she isn’t editing, she enjoys studying linguistics and languages.

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