Kinetic by Windstream Internet plans and pricing
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Kinetic Internet 100
Kinetic Internet 300
Kinetic Internet 1 Gig
Windstream internet overview
Kinetic is the name of the internet service provided by Windstream. Kinetic provides fiber, cable, DSL and dial-up internet connections to about 3% of the country, covering parts of 18 states.
Windstream offers several types of high-speed internet for your connection, with fiber being the best option. Kinetic by Windstream also offers home phone and security plans. You can bundle Kinetic Voice with internet for only $25 above the internet plan price. Home security plans are available from $10 to $30/mo. The security plans don’t require contracts but do have high equipment fees. Enter your address to find internet plans at your location.
Windstream Internet plans and prices
Windstream’s no-contract fiber plans are a good bargain for the price, starting under $40 for 300 Mbps, which will keep a smart home with several internet users powered seamlessly. If you aren’t in Kinetic’s fiber service area, Windstream offers DSL, dial-up and cable in some areas, but fiber is definitely a better value if you can get it. The starting price of $39.99/mo. for DSL only offers speeds up to 100 Mbps, while the fiber plan at the same price offers 300 Mbps.
| Plan | Starting price* | Download speeds** |
|---|---|---|
| Kinetic Internet 100 | $39.99/mo. | Up to 100 Mbps |
| Kinetic Fiber 300 | $39.99/mo. | 300 Mbps |
| Kinetic Fiber 1 Gig | $69.99/mo. | 1,000 Mbps |
| Kinetic Fiber 2 Gig | $99.99/mo. | 2,000 Mbps |
| Kinetic Fiber 8 Gig | $299/mo. | 8,000 Mbps |
Disclaimers
*Kinetic by Windstream: Limited-time, non-transferable offer for residential customers, cannot be combined with other offers. Credit restrictions may apply. Subject to availability and Windstream Terms & Conditions (windstream.com/terms). Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.
**Pricing with AutoPay.
Methodology
We rated the largest internet providers in the U.S. for 2025. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value.
How we reviewed Kinetic by Windstream
We rated Kinetic by Windstream a 3.8 out of 5. It scored above average for having no data caps and solid customer service but lower for availability, as it serves only about 3% of the country.
Best Windstream internet plans
Kinetic by Windstream offers internet deals with a variety of connection types. Fiber is the fastest, but cable internet is also quick and reliable. However, some households will only have access to Kinetic’s DSL or dial-up plans, which provide speeds up to just 100 Mbps. Windstream’s prices are below the average for 300 Mbps and 1 GB plans, which makes them a better value. The equipment rental fee is $10.99/mo. for copper customers or $4.99/mo. for fiber customers. You can avoid this fee by providing your own modem and router.
Internet 300 – Most budget-friendly plan
The cheapest internet plan from Kinetic by Windstream is 300 Mbps plans at $39.99/mo. That price tag is the same for the cable/DSL/dial-up 100 Mbps plans, too, so if you can get Windstream’s 300 Mbps plan in fiber, that’s your best bet as it’s a lot of speed for well under the average of $70/mo. Fiber is the fastest available home Wi-Fi connection and ensures you will stay connected without slowing down your tasks.
Internet 1 Gig – Best for connected homes
Most homes don’t need a GB of internet speed. However, if you live in a well-connected smart home and have people in your house who game, work from home or attend classes online simultaneously, Kinetic’s 1 GB plan for under $70/mo. is a great value. Similar plans from competitors start at nearly $90.
Internet 2 Gig – Best for very large homes or small home businesses
If you run a business from your smart home while juggling a house full of gamers and those who work and learn from home, a 2 GB plan might be necessary. It is slightly pricey at $99.99/mo. but will keep your business running smoothly while your large household of internet users are online.
Windstream fiber vs. cable
Kinetic by Windstream offers fiber and cable connections, which are preferable to the DSL or dial-up options. If you are in a fiber-serviceable area, we suggest choosing a fiber plan. Fiber has symmetrical upload and download speeds, which means it can bypass any internet traffic jams and send and receive data at the same fast rate. Windstream’s cable is the next best internet option, with the same pricing as fiber. It does have slower upload speeds, which can impede performance if you’re in a video meeting or if you’re trying to upload a large file while simultaneously doing other online tasks.
Windstream TV and internet packages
Windstream does not have a TV service like some cable providers, but you have the option of adding YouTube TV or DIRECTV to your internet plan. There are no cost savings, however, when you bundle these services with a Kinetic internet plan.
Windstream Internet vs. other providers
Windstream’s service area overlaps several other internet service providers, including cable/fiber hybrid providers like Optimum and Spectrum. DSL provider CenturyLink and fixed wireless home internet provider T-Mobile also usually cover similar areas. Pricing is pretty similar between all the types and providers, starting around $30–$50 monthly.
| Provider | Speed range | Starting price* | Connection type |
|---|---|---|---|
| Windstream | 100–8,000 Mbps | $39.99–$299/mo. | Fiber, DSL |
| Optimum | 300–5,000 Mbps | $40–$180/mo. | Fiber, cable |
| CenturyLink*** | 100–940 Mbps | $55–$75/mo. | Fiber, DSL |
| Spectrum Internet®♱ | 100–1,000 Mbps | $30–$70/mo. | Cable, fiber hybrid |
| T-Mobile 5G Home | up to 415 Mbps | $35**–$70/mo. | 5G |
Disclaimers
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Price may include autopay and paperless billing discounts. Speeds may vary.
**When bundled with a qualifying mobile plan.
***Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply. Rate excludes CTL Fee not to exceed $1.50/mo./line.
♱Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Taxes and fees extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2025 Charter Communications, all rights reserved.
Windstream availability
Kinetic by Windstream covers parts of 18 states, including Iowa, Missouri, Nebraska, Kentucky, Pennsylvania, Ohio, New York, North and South Carolina, Georgia, Florida, Alabama, Mississippi, New Mexico, Texas, Oklahoma and Arkansas.
About 3% of the U.S. has access to Windstream services, including just over 1% of fiber availability within that population. DSL and cable are the main internet connection types for Windstream.
Windstream customer service
Windstream customer service can be reached at (866) 445-5880. You can also use this number to move or cancel your Kinetic by Windstream service. Online orders and billing support are available 7 a.m. to 7 p.m. EST, Monday through Sunday. Tech support and phone repair help are available 8 a.m. to 10 p.m. EST, Monday through Sunday.
You can also reach online chat support at https://www.windstream.com/support.
Windstream logins
To access your Windstream email account, go to http://www.windstream.net and click “Email” on the top right of the menu or go to http://webmail.windstream.net to go directly to the email login screen.
You can manage your Windstream internet account by using the Go Kinetic app, where you can access your in-home Wi-Fi manager, handle billing and reach tech support.
Windstream bill pay
Here’s how to pay your Windstream bill online with the Go Kinetic account app:
- Log in to Go Kinetic.
- You will be redirected to your Homepage.
- Click on “Pay Now.” It will open a new page.
- On the “Make A Payment” page, confirm the payment amount and your payment method.
- Click “Pay Now.”
If you want to set up autopay:
- On the home page, click on “Auto Pay.”
- The Auto Pay information will display.
- Complete the Auto Pay selections.
- Click “Add.”
If you don’t have an account yet:
- To create your account, register at Go Kinetic.
- Once you have logged in, follow the previous instructions.
If you prefer to pay by phone, call Windstream’s customer service at (866) 445-5880. You can then opt to pay your bill through its automated service.
Windstream Internet FAQs
How do I contact Windstream customer service?
You can reach Windstream customer service via phone at (866) 445-5880 or online via chat here.
What is Windstream?
Windstream is an internet service provider that offers Kinetic fiber internet plans and rural internet options, including DSL, cable and dial-up services.
How do I set up Windstream Wi-Fi?
Windstream offers a step-by-step guide to setting up the internet. You can configure your wireless network by creating a username and a password. You can update the rest of your network under Network Settings or System Preferences to pick your new network from a list.
How do I cancel Windstream internet?
You can call 1-800-347-1991 to cancel or change your service.
Who owns Windstream?
Elliott Management Corp. is a hedge fund that owns part of Windstream.
This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.
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